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2024 Enterprise Remote Visual Guidance Software Buyer's Guide
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FieldBit
Solutions
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
AI Speed-Assist
A suite of innovative tools designed to enhance remote support & collaboration
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2025 Enterprise Remote Visual Guidance Software Buyer’s Guide
AI EDITION
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Industries
INDUSTRIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
Introduction to Remote Visual Guidance
From reduced truck rolls and lower costs, to better utilization of precious resources... not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
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Why Us
WHY US
Enterprise-wide impact for more revenue, greater efficiency, maximum uptime, and happier customers.
Gain a better understanding of enterprise visual guidance
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Watch for an introduction to remote visual guidance
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Help Lightning Blog
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Optimize Planned Downtime Using Remote Visual Assistance
Sep 15, 2022
|
Augmented Reality
,
Manufacturing
,
Technical Support
Read Blog Post
Using Augmented Reality to Prevent Unplanned Downtime in Manufacturing
Aug 25, 2022
|
Field Service
,
Industrial Equipment
,
Manufacturing
,
Other
Read Blog Post
Augmented Reality In Customer Service: What Outcomes Can We Expect?
Jul 12, 2022
|
Customer Retention
,
Customer Satisfaction
Read Blog Post
How Customer Self Service Reduces Field Operating Costs
Jun 20, 2022
|
Augmented Reality
,
Customer Retention
,
Customer Satisfaction
,
Strategic Planning & ROI
Read Blog Post
How Remote Visual Assistance Enables Customer Self Service
Jun 2, 2022
|
Augmented Reality
,
Call Centers
,
Customer Retention
,
Customer Satisfaction
Read Blog Post
How Boston Scientific Uses ASK ANGIE, Powered by Help Lightning, to Enhance Patient Care
May 17, 2022
|
Augmented Reality
,
Medical & Scientific Equipment
,
Technical Support
Read Blog Post
Learn How To Reduce Truck Roll Costs In Field Service
May 9, 2022
|
Field Service
Read Blog Post
Sustainability Results
May 4, 2022
|
Remote Assistance Use Cases
,
Strategic Planning & ROI
Read Blog Post
Fieldbit Hero is now Help Lightning
Apr 7, 2022
|
Augmented Reality
,
Remote Assistance Use Cases
,
Strategic Planning & ROI
Read Blog Post
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