The Customer Success Manager at Help Lightning is responsible for developing customer relationships that promote retention and growth, and ensure the customer is extremely successful in utilizing Help Lightning. Their job is to work closely with customers throughout their life-cycle from on-boarding to maintenance, management of all tactical aspects of the account, driving continuous improvement and removing obstacles.
Help Lightning, the leading Augmented Reality provider of Virtual Interactive Presence, is hiring a Cloud Infrastructure Engineer. You will join the Product Engineering Team and report to the Engineering Manager. In this role, you’ll have responsibility for the design, implementation, and maintenance of our cloud production and development systems. The ideal candidate will have experience deploying and managing enterprise solutions in AWS and developing tools to automate systems deployment and management tasks (DevOps).
Role of the Sales Representative at Help Lightning is to establish new accounts, service existing accounts, help guide and manage prospects, create leads, manage and monitor sales pipeline, attend tradeshows and other events as needed to meet the company's overall goals. We are looking for a seasoned and passionate sales professional with experience in industrial sales. This individual needs to be interested in and understand the value of current technologies, especially within field service and other industrial applications.
The role of the Lead Project Manager at Help Lightning is to help guide, manage, and monitor the most critical projects for the team. We are looking for a passionate professional who is interested in pushing the limits of technology, to improve how we connect people to help each other. This individual will also need to be highly collaborative and team-oriented, as Help Lightning is an innovative and growing company. The ability to be able to properly gauge speed of projects versus risks and quality is a key asset.
The role of the Technical Product Manager at Help Lightning is to gather input from various channel’s regarding a product’s performance. Then, take that input and construct plans for continued development of that solution. This will require collaboration with cross-functional stakeholders inside Help Lightning and the gathering of User Experience data from users. This role will also require technical activities, as needed.
The role of the Lead Mobile Engineer at Help Lightning is to help design and develop improvements to our Application’s iOS mobile platform. We are looking for a passionate technology professional who dreams big and is interested in pushing the limits of technology, to improve how we connect people to help each other. This individual should be committed to creating a great user experience and high quality system performance.