In-person training for medical equipment has become vastly more challenging during the COVID-19 pandemic. But difficulties and costs were present even prior to the pandemic. Medical equipment is complex and highly sensitive, requiring many hours of in-person training to ensure it is being used properly.

Remote visual assistance software makes training easier and faster for both trainer and trainee. Merged reality allows medical equipment experts to effectively be onsite during procedures. This allows them to see a real time, detailed view of exactly what is happening. They can also guide trainees on how to operate tools and equipment. Whether in an adjacent hospital room or in another country, both can engage in virtual side-by-side training.

Getting patients into a medical office for follow-ups to provide care and answer questions can be difficult.

This is true for the patient and time-consuming for the medical provider. Remote virtual assistance software enables high-touch patient care in a virtual setting. Medical professionals have the ability to engage patients and caregivers to ensure care is being properly executed. And ensures that at-home medical devices are being used appropriately.

Remote virtual assistance technology makes it possible to virtually evaluate suppliers and vendors against your company’s quality requirements. Additionally, this technology facilitates continued audits to ensure standards are being maintained.

You can review supplier manufacturing, production, technological capabilities and all other standards in real time. And measure this against your company’s own requirements to monitor for regulatory compliance.