Shutdown maintenance can be costly, as it can only be performed when equipment is not in use. It is also a complex process, requiring several team members and engineers to complete maintenance quickly and avoid prolonged closures.

The ability to engage all required maintenance team members using remote software. This allows teams to work fast and stay on schedule. Now you can monitor all facets of the shutdown no matter where team members are located.

Remote visual assistance software allows industrial equipment customers to call in help in real time. Using merged video sharing, a specialist can be available to virtually walk customers through exactly what needs to be done. This can resolve the problem and provide very specific troubleshooting instructions.

In cases where a technician is necessary onsite, they will arrive prepared with a complete understanding of the problem. They will also be ready with the right parts and tools to fix equipment quickly.

Remote virtual assistance software enables engineers to use their expertise virtually guide customers through the installation process. They can provide accurate directions, and call in additional experts as needed.

Support is available in real time, helping to ensure equipment is properly installed. This is true even if the person doing the hands-on work is not familiar with the installation process.