In 2021, Help Lightning acquired Fieldbit, an augmented reality-enabled platform known for its innovative knowledge sharing, remote collaboration and workflow automation capabilities supporting both expert led and self-help problem solving. Read the press release.
Help Lightning is focused on creating customer value. And our technology is really a means to deliver that value to our customers with the lowest amount of friction possible. It’s not about more technology, it’s about the right technology that delivers value. On behalf of our entire team, I encourage you to reach out to learn more.
We use Help Lightning to bring the field into the classroom. Our new technicians are able to connect with the experienced technicians in the field and see what they are working on.