Teams already using Help Lightning.

Service teams who keep equipment working.

What that looks like on the ground.

Collision & fleet
The estimate that moves the repairIn 2025, Penske’s remote estimating team completed 1,825 collision estimates through Help Lightning and attributed more than $9 million in realized revenue to that work.
Field & plant
Ecolab finishes more work without a truck.Ecolab uses Help Lightning for remote inspection and repair, reporting about 22% dispatch avoidance and first-time fix rates as high as 81%.
Contact center
The next caller is already waiting.Contact center teams at PepsiCo and Vivint open a live view while the 1-800 call is already going: the agent sends a Help Lightning link, the customer clicks, and the phone line stays up.

Read the case studies, or tell us about your work and we’ll point you to the closest customer example.

Show us the version that happens on your floor.

Bring a field job, an inspection, or a caller already in the queue. We will match it to the closest story above and take the conversation from there.