Help Lightning’s merged reality video streaming makes it easy for clinical experts to provide instant remote care and increase efficiencies.
Success Stories
Oxford Instruments NanoAnalysis uses Help Lightning to deliver customer support that saves costs, increases revenue, and delivers greater value to customers.
Help Lightning enables BUNN field technicians to dedicate more time to high-value work, and also receive dynamic real-time training and support while in the field.
Siemens Healithneers chose Help Lightning to provide a cost-effective, intuitive, mobile-first solution for the company’s thousands of service experts to collaborate with field agents and customers.
Global digital services provider Unisys uses Help Lightning to ensure an expert is always available to assist customers and engineers remotely from anywhere in the world.
Using Help Lightning allows UST’s most experienced technicians to connect with and teach new employees right from the field. No travel required.
With Help Lightning, Diversey offers high touch support and faster resolution times. Diversey’s customers feel confident that someone is paying attention to their needs and will get problems solved quickly and effectively.
Global food equipment manufacturer Frontmatec relies on Help Lightning to support remote installation and training for customers throughout the world.
Office technology solution provider RJ Young uses Help Lightning to deliver superior customer care to businesses throughout the Southeast.