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Success Stories

Success Stories

Three blue stripes

BUNN success story

BUNN

Help Lightning enables BUNN field technicians to dedicate more time to high-value work, and also receive dynamic real-time training and support while in the field.

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expand knowledge transfer capability

Unisys

Global digital services provider Unisys uses Help Lightning to ensure an expert is always available to assist customers and engineers remotely from anywhere in the world.

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Tech looks at mobile device while making a repair

Diversey

With Help Lightning, Diversey offers high touch support and faster resolution times. Diversey’s customers feel confident that someone is paying attention to their needs and will get problems solved quickly and effectively.

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solving-end-user-reluctance-to-new-technology

Frontmatec

Global food equipment manufacturer Frontmatec relies on Help Lightning to support remote installation and training for customers throughout the world.

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technology-adoption-field-service

RJ Young

Office technology solution provider RJ Young uses Help Lightning to deliver superior customer care to businesses throughout the Southeast.

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