Help Lightning Adds Fieldbit
Help Lightning adds Fieldbit technology suite to their remote service solution.
Fieldbit’s multi-source knowledge platform, provides curated information, spatial computing, and AR-enabled remote expertise allowing customers, call center reps and field-service technicians, to achieve results far faster and efficiently. Share “quick” knowledge from subject matter experts, accumulated organizational know-how, self-help guidance automation, IoT real-time data, and enterprise back-office solutions. The collaborative learning environment accelerates future time-to-resolution by capturing, preserving, and distributing newly acquired knowledge from expert guidance, troubleshooting and inspection.