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Help Lightning Videos

Introduction to Remote Visual Guidance

From reduced truck rolls and lower costs, to better utilization of precious resources… not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.

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From reduced truck rolls and lower costs, to better utilization of precious resources… not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
Help Lightning’s Enterprise Visual Platform revolutionizes the way industries provide service support.
UAB Youth Safety Lab is using Merged Reality to help parents properly install car seats. Help Lightning is providing the technology.
Help Lightning’s Remote Assistance app allows product support experts to virtually interact in real-time within a technician’s field of view. It’s virtual “hands-on” assistance!
Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds problem diagnosis and resolution, and increases customer satisfaction.

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