Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds problem diagnosis and resolution, and increases customer satisfaction.
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Help Lightning allows service organizations to deliver a consistently high quality of service to their customers and field techs. See how our exclusive features have made us the market leader.
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From reduced truck rolls and lower costs, to better utilization of precious resources… not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
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Help Lightning’s Enterprise Visual Platform revolutionizes the way industries provide service support.
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UAB Youth Safety Lab is using Merged Reality to help parents properly install car seats. Help Lightning is providing the technology.
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Help Lightning’s Remote Assistance app allows product support experts to virtually interact in real-time within a technician’s field of view. It’s virtual “hands-on” assistance!
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Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds problem diagnosis and resolution, and increases customer satisfaction.