Welcome to the 2025 Enterprise Remote Visual Guidance (ERVG) Buyer’s Guide—AI Edition, your comprehensive resource for navigating the latest augmented reality (AR) and remote visual assistance software advancements. The evolution of these technologies has led to the emergence of ERVG applications that integrate powerful AI features, revolutionizing how businesses support, collaborate, and manage their operations. This guide explores the transformative journey from AR to ERVG and provides insights into the advanced AI capabilities available on these platforms.
The convergence of augmented reality, merged reality, artificial intelligence, spatial computing, and IoT led to the emergence of Enterprise Remote Visual Guidance. These platforms combine the immersive capabilities of AR/MR and AI acceleration with powerful tools for problem diagnosis, smart content, collaboration, analytics, and integration with enterprise systems.
According to Blumberg Advisory Group, 44% of field service leaders surveyed believe the market for Remote Assistance software is poised for rapid growth over the next few years. The best enterprise remote visual guidance software incorporates augmented reality features, including merged reality, spatial computing, and 3D annotation, along with AI-assist and video collaboration tools to create a virtual environment.
This Buyer’s Guide includes:
- Trends impacting ERVG adoption
- Use cases for ERVG adoption
- Benefits of ERVG
- ERVG Core Feature-Functionality
- ERVG Vendor Competency
- SAQs (Should Ask Questions)
