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2022-23 Remote Visual Assistance Buyer's Guide
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FieldBit
Solutions
SOLUTIONS
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2022-23 Remote Visual Assistance Buyer’s Guide
Get the Guide
Industries
INDUSTRIES
SUCCESS STORIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
A CASE STUDY
Turn field service into a profit center with remote assistance from Help Lightning.
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Help Lightning Whitepapers
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Reducing the Cost of Downtime
Remote Visual Assistance: The Optimal Last Mile Support Tool for Reducing the Cost of Downtime.
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
Facilitating Effective Self-Service and Superior CX through Remote Visual Assistance
Is Your Organization Ready to Provide Self-Service for Your Customers and Field Technicians?
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
Right to Repair Guide
A Guide on Leveraging Augmented Reality to Comply wIth Regulations and Create New Revenue Streams
Help Lightning Editorial Team
View Whitepaper
2022-23 Remote Visual Assistance Buyer’s Guide
The Remote Assistance Buyer’s Guide including Trends, Use Cases, Benefits, Core Feature-Functionality, Vendor Competency, and Should Ask Questions.
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
AR State of the Market Report
AR-Enabled Visual Support Technology: A State of the Market Report
John Carroll
CEO,
Service Council
View Whitepaper
A Guide to Maximizing Service Revenue
A Guide to Maximizing Service Revenue Through Investment In Remote Visual Assistance Technology
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
A Guide to Customer Success Through Strategic Planning
Remote Assistance Software: A Guide to Customer Success Through Strategic Planning
Help Lightning Editorial Team
View Whitepaper
2022-23 Field Service Sentiment Study
Economic Boom or Bust: 2022-23 Field Service Sentiment Study
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
2021 Field Service Industry Sentiment Study
Hypergrowth or Business as Normal: 2021Field Service Industry Sentiment Study
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
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