How It Works




Augmenting Your Field Services
Gain efficiency, reduce expenses, improve customer experience, and maintain product expertise with:
- Spatial Computing
- Knowledge Collaboration
- Guidance Automation
- Visualization for Industry 4.0
Help Lightning provides an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians.
Who We Help
First-Time Fix Rates
35%
Phone Fix
Rate
20%
End Customer Satisfaction
30%
Time to
Resolution
30%
Trusted Around the World
How We Fit Into Your Process
We recognize the importance of integrating with or supporting the systems already in place within your organization. View our growing list of solution, technology and service partners.

Explore the
Help Lightning Platform
See how our AR-enabled technology provides
everyday value to you and your customers.
Demo
Request a product demonstration from one of our experts.
Free Trial
Try for free for 14 days, no credit card required.
Additional Resources

December 14, 2021
Help Lightning Announces 60% New Customer Growth In 2021
Remote visual assistance leader continues its strong growth trajectory driven by demand for its augmented reality-enabled technology; adds American Express, Nestle USA, and DirecTV to its list of large enterprise customers
Learn More about Help Lightning Announces 60% New Customer Growth In 2021

November 18, 2021
Help Lightning Named to Fast Company’s First-Ever List of the Next Big Things in Tech
New Recognition Program Highlights Tech Breakthroughs That Promise to Define the Future of Their Industries

November 9, 2021
Help Lightning Acquires Fieldbit
Acquisition significantly enhances Help Lightning’s industry-leading remote assistance solution with new, expansive capabilities to deepen enterprise customer value