How It Works
Augmenting Your Field Services
Gain efficiency, reduce expenses, improve customer experience, and maintain product expertise with:
- Spatial Computing
- Knowledge Collaboration
- Guidance Automation
- Visualization for Industry 4.0
Help Lightning provides an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians.
Who We Help
First-Time Fix Rates
End Customer Satisfaction
Trusted Around the World
What Some of Our Customers Are Saying
“We are able to see the problem and diagnose it before sending an engineer. With Help Lightning, we can pinpoint problems and the parts needed. The more prepared they are, the better for us and for our customers.”
How We Fit Into Your Process
We recognize the importance of integrating with or supporting the systems already in place within your organization. View our growing list of solution, technology and service partners.
Help Lightning Platform
See how our AR-enabled technology provides
everyday value to you and your customers.
Request a product demonstration from one of our experts.
We’d like to understand your needs and provide a value analysis.
March 16, 2023
How Merged Reality and Human Gestures Speed Communication and Accuracy
Using human gestures within a merged reality environment can improve communication and problem solving significantly. MR technology provides a space for humans to interact, verbally and visually, to collaborate side by side, as if in the same room.
Learn More about How Merged Reality and Human Gestures Speed Communication and Accuracy
January 30, 2023
These Industries Are Finding Success Using AR in Unexpected Ways
Companies are increasingly realizing that it’s not enough to stay current with technology. In today’s world, staying competitive requires proactively implementing technologies that are most impactful to business objectives. Doing so ahead of competitors translates…
Learn More about These Industries Are Finding Success Using AR in Unexpected Ways
December 21, 2022
As we bring a close to 2022, we wanted to share our thoughts with you, our wonderful Customers and Partners.