How It Works




Augmenting Your Field Services
Gain efficiency, reduce expenses, improve customer experience, and maintain product expertise with:
- Spatial Computing
- Knowledge Collaboration
- Guidance Automation
- Visualization for Industry 4.0
Help Lightning provides an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians.
Who We Help
First-Time Fix Rates
35%
Phone Fix
Rate
20%
End Customer Satisfaction
30%
Time to
Resolution
30%
Trusted Around the World
How We Fit Into Your Process
We recognize the importance of integrating with or supporting the systems already in place within your organization. View our growing list of solution, technology and service partners.

Explore the
Help Lightning Platform
See how our AR-enabled technology provides
everyday value to you and your customers.
Demo
Request a product demonstration from one of our experts.
Analysis
We’d like to understand your needs and provide a value analysis.
Additional Resources

December 21, 2022
As we bring a close to 2022, we wanted to share our thoughts with you, our wonderful Customers and Partners.

December 14, 2022
What Happens When You Make Remote Visual Assistance Central to How Your Company Functions?
Remote visual assistance is a powerful solution for field service, and its ability to deliver ROI extends broadly through organizations.

November 16, 2022
Hands-Free AR-Enabled Tech For Field Technicians is Improving Safety and Efficiency
When mobile-first technologies became ubiquitous on jobsites, they changed how field technicians operated. There was no longer the need to travel to multiple sites, go back to the main office to complete work and get…
Learn More about Hands-Free AR-Enabled Tech For Field Technicians is Improving Safety and Efficiency