How It Works




Augmenting Your Field Services
Gain efficiency, reduce expenses, improve customer experience, and maintain product expertise with:
- Spatial Computing
- Knowledge Collaboration
- Guidance Automation
- Visualization for Industry 4.0
Help Lightning provides an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians.
Who We Help
First-Time Fix Rates
35%
Phone Fix
Rate
20%
End Customer Satisfaction
30%
Time to
Resolution
30%
Trusted Around the World
How We Fit Into Your Process
We recognize the importance of integrating with or supporting the systems already in place within your organization. View our growing list of solution, technology and service partners.

Explore the
Help Lightning Platform
See how our AR-enabled technology provides
everyday value to you and your customers.
Demo
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Analysis
We’d like to understand your needs and provide a value analysis.
Additional Resources

January 30, 2023
These Industries Are Finding Success Using AR in Unexpected Ways
Companies are increasingly realizing that it’s not enough to stay current with technology. In today’s world, staying competitive requires proactively implementing technologies that are most impactful to business objectives. Doing so ahead of competitors translates…
Learn More about These Industries Are Finding Success Using AR in Unexpected Ways

December 21, 2022
As we bring a close to 2022, we wanted to share our thoughts with you, our wonderful Customers and Partners.

December 14, 2022
What Happens When You Make Remote Visual Assistance Central to How Your Company Functions?
Remote visual assistance is a powerful solution for field service, and its ability to deliver ROI extends broadly through organizations.