October 14, 2022
Field technicians can now work with remote product support experts to virtually interact in real-time within a technician's field of view.
News & Press
Read about Help Lightning in the news.
December 14, 2021
Help Lightning Announces 60% New Customer Growth In 2021
Remote visual assistance leader continues its strong growth trajectory driven by demand for its augmented reality-enabled technology; adds American Express, Nestle USA, and DirecTV to its list of large enterprise customers
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November 18, 2021
Help Lightning Named to Fast Company’s First-Ever List of the Next Big Things in Tech
New Recognition Program Highlights Tech Breakthroughs That Promise to Define the Future of Their Industries
November 9, 2021
Help Lightning Acquires Fieldbit
Acquisition significantly enhances Help Lightning’s industry-leading remote assistance solution with new, expansive capabilities to deepen enterprise customer value
September 8, 2021
Access to AR-enabled remote assistance software will help customer service agents better serve internal and external customers
August 11, 2021
Help Lightning’s remote visual assistance software allows Ricoh experts to deliver faster service and speed to resolution, keeping mission critical equipment running at full speed
June 25, 2021
Help Lightning Wins 2021 RemoteTech Breakthrough Award
Remote Assistance Software Company Named “Remote Team Communication Innovation of the Year”
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June 1, 2021
Help Lightning Adds $3M in Growth Equity to Series A Round
Remote assistance innovator adds Larsen & Toubro, Engage as strategic investors
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May 11, 2021
Help Lightning Joins Zebra Technologies’ PartnerConnect Program and Achieves Solution Validation
Remote visual assistance software enables remote support, real-time collaboration and problem solving for Zebra customers.