November 18, 2021
Help Lightning Named to Fast Company’s First-Ever List of the Next Big Things in Tech
New Recognition Program Highlights Tech Breakthroughs That Promise to Define the Future of Their Industries
News & Press
Read about Help Lightning in the news.
November 9, 2021
Help Lightning Acquires Fieldbit
Acquisition significantly enhances Help Lightning’s industry-leading remote assistance solution with new, expansive capabilities to deepen enterprise customer value
September 8, 2021
Access to AR-enabled remote assistance software will help customer service agents better serve internal and external customers
August 11, 2021
Help Lightning’s remote visual assistance software allows Ricoh experts to deliver faster service and speed to resolution, keeping mission critical equipment running at full speed
June 25, 2021
Help Lightning Wins 2021 RemoteTech Breakthrough Award
Remote Assistance Software Company Named “Remote Team Communication Innovation of the Year”
Read More about Help Lightning Wins 2021 RemoteTech Breakthrough Award
June 1, 2021
Help Lightning Adds $3M in Growth Equity to Series A Round
Remote assistance innovator adds Larsen & Toubro, Engage as strategic investors
Read More about Help Lightning Adds $3M in Growth Equity to Series A Round
May 11, 2021
Help Lightning Joins Zebra Technologies’ PartnerConnect Program and Achieves Solution Validation
Remote visual assistance software enables remote support, real-time collaboration and problem solving for Zebra customers.
May 4, 2021
Help Lightning’s Remote Assistance Software Receives Two Gold Stevie Awards
Company recognized in two categories by The 19th Annual American Business Awards®
Read More about Help Lightning’s Remote Assistance Software Receives Two Gold Stevie Awards
March 25, 2021
Remote Assistance Software Trends: A Conduit For Transformation
One of the most notable trends in the service industry over the past year has been the obvious need for and rapid growth of remote assistance software. While the pandemic has necessitated remote service delivery on...
Read More about Remote Assistance Software Trends: A Conduit For Transformation