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Help Lightning Named to Fast Company’s First-Ever List of the Next Big Things in Tech

New Recognition Program Highlights Tech Breakthroughs That Promise to Define the Future of Their Industries

NEWS: Help Lightning Wins Fast Company Tech Award

BIRMINGHAM, Ala; November 18, 2021: Help Lightning, the leading provider of remote visual assistance software, today announced that it has been named to Fast Company’s inaugural Next Big Things in Tech list, honoring the technology breakthroughs that promise to shape the future of their industries—from healthcare to agriculture to artificial intelligence and more. 

The final list, which includes global giants, intrepid startups, and research that’s fresh from the labs, recognizes 65 technologies that are making waves. While not all of the products, services, and technological developments are on the market yet, they’re reaching key milestones in having a positive impact for consumers, businesses, and society at large in the next five years. Fast Company also recognized 33 honorable mentions.

Help Lightning’s innovative and proven platform uses augmented reality to virtually place an expert on-site 100% of the time. The company’s patented merged reality feature provides a video-based collaborative environment enabling a company expert to reach out and virtually touch a piece of equipment or product when a customer needs help. Using merged reality (the merging of two video streams) along with 3D annotation, an expert can provide specific guidance, use hand gestures and even bring in tools, parts, images or instructions to quickly resolve problems.

“We are excited to be recognized by Fast Company as a highly innovative technology as part of this year’s inaugural list,” said Help Lightning CEO Gary York. “With over 200 customers and more than 60,000 users in more than 90 countries, we are immensely proud of the immediate and exponential value our customers are experiencing with Help Lightning.”

Fast Company is thrilled to highlight cutting-edge technologies that are solving real-world problems in unexpected ways. From climate change and public health crises to machine learning and security, these technologies will certainly have a profound impact on the future, and we’re honored to bring attention to them today,” says Stephanie Mehta, editor-in-chief of Fast Company.

Click here to see the final list.

The Winter 2021/2022 issue of Fast Company is available online now and will hit newsstands on December 7.


About Help Lightning

Help Lightning, Inc. provides remote visual assistance software to hundreds of companies, across a variety of industries, with more than 60,000 users in over 90 countries. Large enterprise companies such as Becton Dickinson, Siemens Healthineers, Ricoh, Boston Scientific and Cox Communications depend on Help Lightning to improve their field service organization and call center first-time fix rates, extend their workforce capacity and improve customer satisfaction. Unlike other visual support solutions, only Help Lightning combines easy-to-use software with industry-specific expertise and a partnership approach to help its customers maximize value. For more information, visit

About Fast Company

Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. The editor-in-chief is Stephanie Mehta. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication, Inc., and can be found online at

NEWS: Help Lightning Wins Fast Company Tech Award

Media Contact

Maegan Ratts

BLASTmedia for Help Lightning


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