Until recently, Munters had been reliant on site visits to clients, not just to assess their needs and install new equipment, but also to service, repair, and upgrade systems that were already in place. The...
During the COVID-19 outbreak, many companies are wrestling with the challenges of travel bans, but one Birmingham firm is offering a way to keep business operations going through mobile augmented reality technology. Help Lightning’s high-tech solution...
“We are happy to partner with Help Lightning to bring this hands-free remote expert experience to companies facing immediate operational challenges. The combined solution of Help Lightning with the Vuzix M400 Smart Glasses is a...
What if there were a way for a cable technician to come to your home and guide you through the diagnostics and repair in real-time without once stepping inside your home? That’s what Cox Cable‘s...
Due to the coronavirus and social distancing directives, cable firms will still send out a technician as a last resort, but they might not enter your home. Cox is helping you by working with Help Lightning,...
Kris Oldland, Editor-in-Chief, Field Service News is joined by Gary York and Evans Manolis of Help Lightning who discuss the practicalities of a remote expertise tool for field service organizations. This was a jam packed...
Help Lightning has launched a new COVID Rapid Response Strategy in response to pandemic travel bans and quarantines. The COVID Rapid Response Strategy will provide a fast-track for new customers to have a complete implementation...
Every member of the team at a manufacturing facility plays a crucial and indispensable role in the operation’s overall success, but no one more so than those responsible for keeping the machine tools not only...
Ra’anana, Israel /PRNewswire/ – Fieldbit, a leading developer of real-time augmented reality (AR) collaboration solutions, today announced that Linde, a leading industrial gases and engineering company, selected them as the augmented reality solution to aid technicians...