Read about Help Lightning in the news.
May 4, 2021
Help Lightning’s Remote Assistance Software Receives Two Gold Stevie Awards
Company recognized in two categories by The 19th Annual American Business Awards®
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March 25, 2021
Remote Assistance Software Trends: A Conduit For Transformation
One of the most notable trends in the service industry over the past year has been the obvious need for and rapid growth of remote assistance software. While the pandemic has necessitated remote service delivery on...
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March 16, 2021
Help Lightning Remote Assistance Software Now Available on Genesys AppFoundry
Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues
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December 23, 2020
Growth for Help Lightning: A Banner Year
Company achieves 110% growth in customer base for its virtual expertise software. New enterprise customers include Pfizer and Cox Communications.
December 4, 2020
Best Remote Assistance Software – A Win at ISG
Help Lightning was voted best remote assistance software at the ISG Startup Challenge at the ISG Digital Business Summit, November 17-18. After hearing entrepreneurs from three startups pitch their businesses to a panel of judges,...
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November 24, 2020
Medical technology gives healthcare a shot in the arm
Digital tools for medical technology have sharply improved the response to the threat of infection and all sorts of disease. However, AI and machine learning are being deployed to help develop potential new drugs and...
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November 6, 2020
Virtual Inspections Gain Traction
Delaware’s New Time Saving Measures Include Virtual Inspections Delaware’s New Castle County began performing virtual business inspections in 2016 as a time-saving measure for re-inspections. During the COVID-19 pandemic, however, the practice has become an...
September 16, 2020
Vonage Video API lets Help Lightning Strike Success
“The Vonage Video API got our attention early on, as a leader in implementing WebRTC, “said York. “The Vonage API provides world-class, reliable and scalable WebRTC and the Vonage team has been very willing to work with...
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August 15, 2020
Alabama Startup Closes Pandemic-Fueled Series A
An Alabama startup that provides virtual expertise software for surgeons and home repair technicians alike has closed an $8 million Series A that was fueled, in part, by the Covid-19 pandemic.
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