Digital tools for medical technology have sharply improved the response to the threat of infection and all sorts of disease.
However, AI and machine learning are being deployed to help develop potential new drugs and to diagnose and treat patients. The UK government recently unveiled a £140m fund over three years to accelerate the testing and evaluation of the most promising AI technologies to support the NHS.
The US medical devices maker implemented Ask Angie, a tool that uses Help Lightning’s augmented reality platform for engineers to advise on the remote set-up and repair of devices. This tool has increased in value during the pandemic by enabling hospitals to continue using devices when Boston Scientific representatives could not enter hospitals under Covid-19 restrictions. It is used for remote training and streamlines the supply chain as devices no longer have to be assembled on site by Boston Scientific staff.
How Help Lightning Works
When someone encounters a production or maintenance issue, they need an expert to be onsite immediately. With virtual expertise software, two video streams become merged into one. Therefore, users can collaborate and resolve an issue together. The remote expert can actually insert their hand into the merged video, use tools, and share documents. This simplifies the problem-solving process. Easy, right?
Using mobile devices, experts can now work with a partner as though they were side-by-side. You can telestrate, or write across the screen. It’s easy to freeze images and use hand gestures. You can even import documents and add real objects into the merged reality environment. So, using Help Lightning, experts can solve any problem, even from thousands of miles away.
Want to see Help Lightning can improve your medical technology? Sign up for a free demo here.