Help Lightning Videos

Remote Assistance for Ricoh


UAB Youth Safety Lab is using Merged Reality to help parents properly install car seats. Help Lightning is providing the technology.
Help Lightning’s Remote Assistance app allows product support experts to virtually interact in real-time within a technician’s field of view. It’s virtual “hands-on” assistance!
Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds problem diagnosis and resolution, and increases customer satisfaction.

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