Solutions
Solutions Overview
Help Lightning for Call Centers
Help Lightning for Field Service
Help Lightning for Manufacturing
Help Lightning Fieldbit
Industries
Industries Overview
Medical & Scientific Equipment
Telecommunications
Manufacturing
Distribution & Logistics
Office Equipment
Energy & Utilities
Food & Beverage Equipment
Why Us
About Us
About Us
Partners
Leadership
History
News and Press
Careers
Learn More
Blog
Webinars
Videos
Success Stories
Whitepapers
2022-23 Remote Visual Assistance Buyer's Guide
Get the Guide
Support
Login
Help Lightning
FieldBit
Solutions
SOLUTIONS
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2022-23 Remote Visual Assistance Buyer’s Guide
Get the Guide
Industries
INDUSTRIES
SUCCESS STORIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
A CASE STUDY
Turn field service into a profit center with remote assistance from Help Lightning.
Read Case Study
Why Us
About Us
About Us
Partners
Leadership
History
News and Press
Careers
Learn More
Blog
Webinars
Videos
Success Stories
Whitepapers
Request Demo
TOPICS of INTEREST
Strategic Planning & ROI
1
2
Read by Topic:
Augmented Reality
Call Centers
Customer Retention
Customer Satisfaction
Distribution & Logistics
Energy & Utilities
Field Service
Industrial Equipment
Manufacturing
Medical & Scientific Equipment
Other
Remote Assistance Use Cases
Smart Glasses
Strategic Planning & ROI
Technical Support
Telecommunications
A Letter From Our CEO
Dec 21, 2022
|
Strategic Planning & ROI
Read Blog Post
What Happens When You Make Remote Visual Assistance Central to How Your Company Functions?
Dec 14, 2022
|
Augmented Reality
,
Field Service
,
Strategic Planning & ROI
Read Blog Post
How Customer Self Service Reduces Field Operating Costs
Jun 20, 2022
|
Augmented Reality
,
Customer Retention
,
Customer Satisfaction
,
Strategic Planning & ROI
Read Blog Post
Sustainability Results
May 4, 2022
|
Remote Assistance Use Cases
,
Strategic Planning & ROI
Read Blog Post
Fieldbit Hero is now Help Lightning
Apr 7, 2022
|
Augmented Reality
,
Remote Assistance Use Cases
,
Strategic Planning & ROI
Read Blog Post
Announcing our 2022 Buyer’s Guide to Remote Visual Assistance Software
Mar 22, 2022
|
Augmented Reality
,
Remote Assistance Use Cases
,
Strategic Planning & ROI
Read Blog Post
How Oxford NanoAnalysis Improved Service and Increased Revenue By 19%
Feb 21, 2022
|
Field Service
,
Medical & Scientific Equipment
,
Strategic Planning & ROI
Read Blog Post
We Asked Our Customers for an Honest Rating. Here’s What They Said.
Feb 3, 2022
|
Field Service
,
Strategic Planning & ROI
Read Blog Post
How BUNN Turned Field Service into a Profit Center Using Help Lightning
Dec 30, 2021
|
Field Service
,
Strategic Planning & ROI
Read Blog Post
Digital Transformation Strategy: Why Companies Fail
Oct 21, 2021
|
Strategic Planning & ROI
Read Blog Post
How Strategic Planning Around Use Of Technology Supports ROI Across Your Organization
Oct 7, 2021
|
Strategic Planning & ROI
Read Blog Post
How Remote Assistance Technology Helped Four Global Companies Increase Profitability During the Pandemic
May 6, 2021
|
Strategic Planning & ROI
Read Blog Post
1
2