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FieldBit
Solutions
SOLUTIONS
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2022-23 Remote Visual Assistance Buyer’s Guide
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Industries
INDUSTRIES
SUCCESS STORIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
A CASE STUDY
Turn field service into a profit center with remote assistance from Help Lightning.
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TOPICS of INTEREST
Technical Support
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Augmented Reality
Call Centers
Customer Retention
Customer Satisfaction
Distribution & Logistics
Energy & Utilities
Field Service
Industrial Equipment
Manufacturing
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Other
Remote Assistance Use Cases
Smart Glasses
Strategic Planning & ROI
Technical Support
Telecommunications
Optimize Planned Downtime Using Remote Visual Assistance
Sep 15, 2022
|
Augmented Reality
,
Manufacturing
,
Technical Support
Read Blog Post
How Boston Scientific Uses ASK ANGIE, Powered by Help Lightning, to Enhance Patient Care
May 17, 2022
|
Augmented Reality
,
Medical & Scientific Equipment
,
Technical Support
Read Blog Post
Expand Knowledge Transfer Capability: Unisys Finds Success With Help Lightning
Dec 2, 2021
|
Technical Support
Read Blog Post
Remote IT Support Services To Consider
Nov 16, 2021
|
Technical Support
Read Blog Post
Immediately Improve Real Time Technical Support
Nov 2, 2021
|
Technical Support
Read Blog Post
