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Help Lightning Blog

An Aging Workforce: How to Survive the Silver Tsunami

October 23, 2018

Replacing retiring older workers isn’t as easy as you think. That’s because millennials are two times more likely to leave a job after two years. In addition, they are only half as likely to be employed with the same company after 10. In fact, it will cost about 400% of their annual salary to replace your aging workforce of high-level, specialized employees!

As more and more Baby Boomers prepare to retire, companies are realizing there simply aren’t as many people entering field service jobs as there are leaving. It’s critical for you to recruit, train, and hold on to skilled service workers. However, you can’t stop your senior workers from retiring. What you can do is make it easy for them to transfer their knowledge to newbies.

You can prepare your company for the “silver tsunami” of losing your aging workforce with merged reality software from Help Lightning. And with this new software, experienced techs can be virtually “hands on” with new employees from across town, out-of-state, or even overseas.

Therefore, your most talented techs can easily train new employees, demonstrate new products, and even instruct customers on your equipment. And they don’t even have to leave their desk! That means those techs don’t have to travel and can increase their call volume. With Help Lightning, they can do their job quickly and effectively. That saves your company time and money.

As a result, this innovative merged reality software not only allows your employees to do more, it’s also cost-effective. To see how Help Lightning works, schedule a free demonstration.

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