High performing sales representatives know they are most likely to land a sale when they speak to a customer’s specific use case. Face-to-face sales calls tend to have high conversion rates because they enable sales reps to gain a stronger understanding of what their customer needs. This personal, immersive interaction allows sales representatives to demonstrate exactly how and why the product is a good fit. However, in-person sales calls aren’t always possible. Remote visual assistance technology makes remote sales calls an effective way to convert leads into customers.
Even after researching a lead’s company and likely use case, sales reps find themselves missing key points of information that could help make their sales pitch more effective. Help Lightning’s remote visual assistance technology enables interactive 3D remote sales calls that make it feel as if the rep and prospect are together in the same room.
Sales reps and prospects engage with each other through a merged video stream. This shared reality allows each user to reach into the screen for a virtual hands-on demonstration. The sales rep gains insights about the prospect’s unique pain points and business function, and can better understand which parts of the product to demonstrate.
Remote visual assistance technology makes remote sales calls more effective than a phone call, or even a 2D video demo. It provides sales reps the ability to ‘visit’ the site of a business, demonstrate their product, and even allow the prospect to have ‘hands-on’ experience with the product.
Remote visual assistance technology enables sales reps to do their jobs more effectively, whether they are in person, or on a different continent.
The remote sales call using Help Lightning allows the rep and the prospect to be efficient with each other’s time, while each getting the exact information they require.
Remote sales calls with remote visual assistance is an effective way to demonstrate how to use products, especially ones that are complex. Industrial equipment suppliers, medical equipment suppliers, and technology companies experience positive impact on several Key Performance Indicators (KPIs).
Interested in learning about more use cases and how other companies are using remote visual assistance? You can check out our list of 20 use cases, download a shareable guide or learn how remote visual assistance helps with remote lab equipment sales here.
Remote sales calls that are as effective as in-person calls allow companies to close more deals, faster. They save on time and the costs associated with travel, and ensure sales reps are working with warm leads for higher close rates.
Contact us for a free, no obligation demo of Help Lightning.
Our team is waiting to show you exactly how Help Lightning’s remote visual assistance software can help your company’s specific business needs.