November 30, 2021
New Help Lightning Website: Introduction
We are excited to introduce the new Help Lightning website! There are many sections on the new site to better explain our value for enterprise organizations looking to improve key metrics such as first time...
November 18, 2021
AR-Enabled Visual Support Technology: State of the Market, November 2021
This fall, we teamed up with The Service Council to combine benchmark research, new primary research and a few smart minds to create the industry’s first State of the Market report for AR-Enabled Visual Support...
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November 9, 2021
Help Lightning Acquires Fieldbit To Expand Capabilities, Increase Customer Value
Today, we are excited to announced our acquisition of Fieldbit, an augmented reality-enabled platform known for its innovative knowledge sharing, remote collaboration and workflow automation capabilities supporting both expert-led and self-help solutioning.
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October 12, 2021
Live Remote Assistance With Augmented Reality: What Does The Future Hold?
You may already be familiar with the concept of augmented reality if you’ve recently used Zoom’s immersive single virtual room feature. Today, we’re going to be reviewing the idea of live remote assistance with augmented reality.
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October 5, 2021
3 Augmented Reality Experiences That Will Disrupt Industries
Increasingly, consumers are either actively seeking out augmented reality experiences (thanks to all the benefits and conveniences they offer), or they are unknowingly partaking in an experience which they will later come to call augmented...
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September 21, 2021
5 Augmented Reality Companies To Watch
Augmented reality companies encompass incumbents (such as Apple and Microsoft) to more lithe, fast-moving innovators (like Help Lightning) that are seeking to make a sizeable mark on the soon-to-be $50 billion industry. So as AR-backed...
September 14, 2021
AR-Enabled Technologies In Field Service: Preliminary State Of The Market Report
Written by Michael Israel, COO for the Service Council. Sponsored by Help Lightning. This summary report provides preliminary highlights of the state of the market for AR adoption in Field Service. It also includes an...
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September 2, 2021
What Is Augmented Reality (AR) And What Are The Benefits For Companies?
Augmented reality, often shortened to simply “AR,” is a term that many are familiar with, but may find it difficult to define in exact terms. That’s why we’re going to dive into exactly what constitutes...
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July 2, 2021
Top Augmented Reality Companies: Exploring Remote Assistance Software
Join John Ragsdale, Distinguished VP of Technology Research at TSIA from Technology & Services Industry Association (TSIA) as he kicks off this panel discussion and webinar with one of the top augmented reality companies, Help...
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