Consistent auditing and inspection as part of Quality Assurance (QA) and Quality Control (QC) can be challenging for many companies. These core functions of QA and QC require a lot of time and coordination of challenging schedules. This includes quality assurance managers, engineers, safety specialists, auditors, and inspectors. Visual assist service offers all required personnel and project stakeholders a more efficient way to conduct quality inspections. A visual assist service provider enables everyone to be onsite together in a functional virtual setting that’s as effective as in-person inspections.
Help Lightning’s remote visual assistance technology enables engineers, quality assurance managers, and other project stakeholders to engage Virtual Reality (VR) features for effective remote auditing and inspection. The Help Lightning app provides a 3D shared view, allowing people on either side of the screen to virtually reach into the other person’s view for ‘hands-on’ collaboration that is as effective as in-person.
Help Lightning’s visual assist service platform allows all personnel to conduct virtual QA and QC inspections to ensure operations are properly functioning. This is applied to several industries, including manufacturing, construction, and engineering. Several experts can be engaged at one time no matter where they are located. They can audit for safety, proper machine function, quality output, and much more.
Remote visual assist service technology allows users to engage in a merged reality where both sides see the same view on their desktop or mobile device. For QA and QC, a team of engineers, auditors and safety specialists can collaborate from anywhere.
Personnel have the ability to reach into the screen. They can make annotations and drawings overlaid onto the shared view, and demonstrate quality standards. All users experience this as if everyone were in the same room together.
With a visual assist service like Help Lightning, QA/QC engineering teams in different locations are able to effectively collaborate. They can maintain a consistent schedule to ensure the meeting of high quality standards.
The ability to merge video screens and collaborate using a visual support app enables efficient collaboration. This is true even when QA and QC personnel cannot physically be onsite together. All project stakeholders required for effective QA and QC can work remotely together to coordinate inspections.
Remote visual assistance technology supports several Key Performance Indicators (KPIs) for companies that require consistent QA and QC support.
Interested in learning about more use cases and how other companies are using remote visual assistance? Review our full list of 20 remote assistance use cases. Or download a shareable guide.
Effective QA and QC is necessary for helping companies reduce waste of time, resources, and materials. It ensures safety standards are met, protecting workers. Visual assist service enables companies to conduct QA and QC remotely. This makes it easier for teams that want to maximize efficiency to collaborate from anywhere.
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