The promise of smart glasses has been the source of buzz in the technology sector for some time. We have seen excitement over various products, starting prominently with the introduction of Google Glass in 2012. Since then, the market has gotten quite crowded with products from Realware, Vuzix, and Microsoft, to name a few. Smart glasses create true extended reality/mixed reality (XR/MR) experiences for users. In contrast to virtual reality–which totally submerges the user into a computer-generated world of visual and audio stimuli–XR/MR overlays information onto the user’s view of real world. Smart glasses make science-fiction experiences like those from the movies Terminator and Iron Man a reality.
At Help Lightning, we follow the smart glass market enthusiastically. In fact, our Help Lightning app is currently supported on Vuzix M-Series devices, as well as Realware’s HMT-1 series. Here are some of our observations:
Recent years have seen a tepid market response to smart glass products; initial enthusiasm has given way to the trough of disillusionment. People may wonder “how can this technology be used to solve real problems for users, rather than just looking cool?” I believe smart glasses hold real promise for creating amazing remote assistance experiences, which is our primary focus at Help Lightning. To maximize adoption by users, smart glasses must be designed giving primacy to the user’s experience: smart glasses should be simple, intuitive, and ‘just work’. This will shape both the hardware and how software such as Help Lightning that is designed to run on smart glasses.
Written by Neal Evans ~ To experience Merged reality first-hand, visit Help Lightning and request a demonstration.
Neal Evans is the Chief Technology Officer at Help Lightning, where he provides insight into a range of technical issues from artificial intelligence to computational physics and evolutionary algorithms. His contributions range from the theoretical to practical application of health informatics including advances in machine learning, physics, and theoretical optics.