Managing various suppliers can be challenging and complicated for many companies. Quality, consistent suppliers are crucial for ensuring end product delivery is exactly what your customers want. Additionally, companies that must comply with regulations have an added responsibility when it comes to qualifying a new supplier. Remote visual assistance technology offers companies a way to simplify how they qualify a new supplier, making the process fast, efficient, and effective.
Companies needing to supply consistent quality of materials, components and services require extensive review and audits to mitigate risk. Help Lightning’s remote visual assistance technology enables companies to evaluate suppliers and vendors that align with quality requirements. Help Lightning supports the work of procurement specialists, supply officers, quality supervisors, supply quality engineers, and supply chain supervisors. It helps them make consistent audits easier, ensuring standards of quality are being maintained.
A merged video stream and augmented reality view for Help Lightning users allows people on both sides of the screen to virtually reach into the other person’s view. This allows for a ‘hands-on’ collaboration that is as effective as in-person.
Remote visual assistance technology allows users to engage in a merged reality where both sides see the same view on their desktop or mobile device. This translates to more easily meeting with suppliers and vendors. It also allows them to go through all the stages of qualifying a supplier that would be done in person.
All personnel have the ability to reach into the screen, make annotations and drawings overlaid onto the shared view. They can even include tools and parts in the view.
With Help Lightning, the crucial and often time complex process of qualifying a supplier can happen more easily. This helps you avoid managing complex schedules to get everyone at the same location.
The ability to merge video screens and collaborate remotely allows companies to review supplier manufacturing, production, technological capabilities and all other standards in real time. It also makes it easier to measure this against your company’s requirements so that you can easily monitor for regulatory compliance.
Remote visual assistance technology supports several Key Performance Indicators (KPIs) for companies needing to qualify a new supplier:
Interested in learning about more use cases and how other companies are using remote visual assistance? Review our full list of 20 remote assistance use cases. You can also download a shareable guide.
Help Lightning helps medical, manufacturing, construction & engineering, and food & beverage companies effectively qualify new suppliers remotely. Help Lightning makes it easier to audit suppliers. This allows you to consistently ensure that the end product is exactly what your customers want.
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Our team is waiting to show you exactly how Help Lightning’s remote visual assistance software can help your company’s specific business needs.