Skip to main content
Solutions
Solutions Overview
Help Lightning for Call Centers
Help Lightning for Field Service
Help Lightning for Manufacturing
Help Lightning Fieldbit
Industries
Industries Overview
Medical & Scientific Equipment
Telecommunications
Manufacturing
Distribution & Logistics
Office Equipment
Energy & Utilities
Food & Beverage Equipment
Why Us
About Us
About Us
Partners
Leadership
History
News and Press
Careers
Learn More
Blog
Webinars
Video Overview
Videos
Success Stories
Whitepapers
2024 Enterprise Remote Visual Guidance Software Buyer's Guide
Get the Guide
Support
Login
Help Lightning
FieldBit
Solutions
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
AI Speed-Assist
A suite of innovative tools designed to enhance remote support & collaboration
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2025 Enterprise Remote Visual Guidance Software Buyer’s Guide
AI EDITION
Get the Guide
Industries
INDUSTRIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
Introduction to Remote Visual Guidance
From reduced truck rolls and lower costs, to better utilization of precious resources... not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
Watch Video
Why Us
WHY US
Enterprise-wide impact for more revenue, greater efficiency, maximum uptime, and happier customers.
Gain a better understanding of enterprise visual guidance
Watch Video
Watch for an introduction to remote visual guidance
Watch Video
About Us
About Us
Partners
Leadership
History
News and Press
Careers
Learn More
Blog
Webinars
Video Overview
Videos
Success Stories
Whitepapers
Request Demo
Help Lightning Blog
1
2
3
4
5
6
7
8
…
12
How Global Medical Technology Company BD Uses Help Lightning to Deliver Remote Customer Support
Aug 19, 2021
|
Medical & Scientific Equipment
Read Blog Post
Field Service: 3 Ways To Improve First Time Fix Rate
Aug 17, 2021
|
Field Service
Read Blog Post
How To Increase Your Call Center’s First Call Resolution Rate
Aug 12, 2021
|
Call Centers
Read Blog Post
Remote Expert Guidance: Your Go-To For New Employee Onboarding
Aug 10, 2021
|
Field Service
Read Blog Post
5 Ways To Improve Customer Retention Rates
Aug 5, 2021
|
Customer Retention
Read Blog Post
Remote Equipment Installation Helps Factories Operate More Efficiently
Aug 3, 2021
|
Industrial Equipment
Read Blog Post
Remote AR Assistance for Fast and Effective Factory Acceptance Testing
Jul 29, 2021
|
Industrial Equipment
Read Blog Post
Results Of The 2021 Field Service Industry Sentiment Study
Jul 28, 2021
|
Field Service
Read Blog Post
Enterprise Collaboration Tools That Transform Your Workplace Culture
Jul 22, 2021
|
Remote Assistance Use Cases
Read Blog Post
1
2
3
4
5
6
7
8
…
12
