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Enabling Field Service Technicians Using Merged Reality

The Service Council’s research has consistently shown that the biggest challenges facing Field Service Leaders are workforce related.

Topic

Enabling Field Service Technicians Using Merged Reality
Duration

** THIS RECORDING IS NO LONGER AVAILABLE **
Hosted By

Ravi Advani, Director of Field Engineering Services Solutions

In this live webcast with Ravi Advani, Director of Global Solutions, learn how Unisys is utilizing merged reality to improve their global service productivity by:

Accessing a wider workforce remotely with Field Service Center of Excellence (COE)
Training new technicians more efficiently
Reducing call times and increasing customer uptimes

Ravi Advani is Director of Field Engineering Services Solutions at Unisys. In his role, Ravi owns innovation in the global field services portfolio, working closely with customers, service leaders and solution providers to drive the Digital Workplace Services agenda.