The Service Council’s research has consistently shown that the biggest challenges facing Field Service Leaders are workforce related.
In this live webcast with Ravi Advani, Director of Global Solutions, learn how Unisys is utilizing merged reality to improve their global service productivity by:
- Accessing a wider workforce remotely with Field Service Center of Excellence (COE)
- Training new technicians more efficiently
- Reducing call times and increasing customer uptimes
Ravi Advani is Director of Field Engineering Services Solutions at Unisys. In his role, Ravi owns innovation in the global field services portfolio, working closely with customers, service leaders and solution providers to drive the Digital Workplace Services agenda.