Innovation in Service Delivery
TopicInnovation in Service Delivery
Hosted ByEdward Krzysik, Director of Service Programs, RICOH
Edward Krzysik is responsible for the growth and expansion of RICOH’s SmartHands program. RICOH’s SmartHands solution combines the technical skills of field technicians (SmartHands Tech’s) with experts at the Centers of Excellence to deliver exceptional customer service. Edward Krzysik has been with RICOH since 2004 and has held several leadership roles including Area Director, Region Director of Operations and Director of Service Programs.