In this webinar, we explore the expanding set of use cases now being implemented across the enterprise and the exponential benefits of doing so, including:
- Field Service. Field service is where many companies start their VR/AR journey, allowing technicians to inspect and diagnose issues remotely, as well as provide immersive help to customers for self-service troubleshooting and parts replacement.
- Education Services. Augmented reality is especially effective for complex hardware training, providing the hands-on experience of classroom learning, with virtual images overlaid on their real environment with step-by-step processes and instructions.
- Customer Success. The ability to provide customer onboarding using a digital version of reality keeps users engaged and interested and can accelerate adoption of new technology.
- Sales. The use of immersive technologies allows the sales team to demonstrate value with a virtual walk-through of a product or a piece of complex equipment. Complicated technologies that can be presented in the context of the product can help the customer relate better to the solution and its benefits.
Enterprise-wide use brings exponential savings and efficiencies through a lower cost to serve, better utilization of human resources, reduced travel and dispatch costs, and an increase in end-customer satisfaction.