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News and Press

Six15 Technologies and Help Lightning Announce the ST1-RA, Plug-and-Play Augmented Reality R…

Field technicians can now work with remote product support experts to virtually interact in real-time within a technician’s field of view.

Help Lightning Announces 60% New Customer Growth In 2021

Remote visual assistance leader continues its strong growth trajectory driven by demand for its augmented reality-enabled technology; adds American Express, …

Help Lightning Named to Fast Company’s First-Ever List of the Next Big Things in Tech

New Recognition Program Highlights Tech Breakthroughs That Promise to Define the Future of Their Industries

Help Lightning Acquires Fieldbit

Acquisition significantly enhances Help Lightning’s industry-leading remote assistance solution with new, expansive capabilities to deepen enterprise cu…

Help Lightning Integrates with ServiceNow to Support Complex Service Scenarios Using Remote …

Access to AR-enabled remote assistance software will help customer service agents better serve internal and external customers

Ricoh Signs Expansion Agreement with Help Lightning to Reinforce Global Commitment to Custom…

Help Lightning’s remote visual assistance software allows Ricoh experts to deliver faster service and speed to resolution, keeping mission critical equipment…

Help Lightning Wins 2021 RemoteTech Breakthrough Award

Remote Assistance Software Company Named “Remote Team Communication Innovation of the Year”

Help Lightning Adds $3M in Growth Equity to Series A Round

Remote assistance innovator adds Larsen & Toubro, Engage as strategic investors 

Help Lightning Joins Zebra Technologies’ PartnerConnect Program and Achieves Solution Valida…

Remote visual assistance software enables remote support, real-time collaboration and problem solving for Zebra customers.