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Smart KPI Tracking Guide


Determining the Key Performance Indicators (KPIs) that prove your company is meeting business objectives is essential for making smart, intentional business decisions. When onboarding a new system, in this case remote virtual assistance technology, companies must establish how the technology should support current KPIs, and then explore the potential for new KPIs that indicate whether their new operating system offers substantial Return on Investment (ROI).

Remote visual assistance offers enormous ROI and delivers measurable cost savings alongside increased employee and customer satisfaction. As service companies adopt remote virtual assistance software into standard operations, the results prove that this technology is becoming necessary for long term success.

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