2025 Buyer’s Guide to Enterprise Remote Visual Guidance Software, AI Edition
The 2025 Remote Visual Guidance Buyer’s Guide, AI Edition, including Trends, Use Cases, Benefits, Core Feature-Functionality, Vendor Competency, and Should Ask Questions.
Michael R. Blumberg
President,
Reducing the Cost of Downtime
Remote Visual Assistance: The Optimal Last Mile Support Tool for Reducing the Cost of Downtime.
Michael R. Blumberg
President,
Facilitating Effective Self-Service and Superior CX through Remote Visual Assistance
Is Your Organization Ready to Provide Self-Service for Your Customers and Field Technicians?
Michael R. Blumberg
President,
Right to Repair Guide
A Guide on Leveraging Augmented Reality to Comply wIth Regulations and Create New Revenue Streams
Help Lightning Editorial Team
AR State of the Market Report
AR-Enabled Visual Support Technology: A State of the Market Report
John Carroll
CEO,
A Guide to Maximizing Service Revenue
A Guide to Maximizing Service Revenue Through Investment In Remote Visual Assistance Technology
Michael R. Blumberg
President,
A Guide to Customer Success Through Strategic Planning
Remote Assistance Software: A Guide to Customer Success Through Strategic Planning
Help Lightning Editorial Team
2022-23 Field Service Sentiment Study
Economic Boom or Bust: 2022-23 Field Service Sentiment Study
Michael R. Blumberg
President,
2021 Field Service Industry Sentiment Study
Hypergrowth or Business as Normal: 2021Field Service Industry Sentiment Study
Michael R. Blumberg
President,