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Help Lightning for Field Service
Help Lightning for Manufacturing
Help Lightning Fieldbit
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Medical & Scientific Equipment
Telecommunications
Manufacturing
Distribution & Logistics
Office Equipment
Energy & Utilities
Food & Beverage Equipment
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FieldBit
Solutions
SOLUTIONS
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2024 Remote Visual Guidance Software Buyer’s Guide
Get the Guide
Industries
INDUSTRIES
SUCCESS STORIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
A CASE STUDY
Turn field service into a profit center with remote assistance from Help Lightning.
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Why Us
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About Us
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Leadership
History
News and Press
Careers
Learn More
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Whitepapers
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Help Lightning Whitepapers
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Exploring Usage of AR In Field Service
Beyond the Theory: A Practical Exploration of Existing Usage of Augmented Reality in Field Service
Kris Oldland
Editor-in-Chief,
Field Service News
View Whitepaper
20 Remote Visual Assistance Use Cases
How Help Lightning Users Are Improving Service Margins, Customer Experiences, and Much More
Help Lightning Editorial Team
View Whitepaper
Solving End User Reluctance To New Technology
A Field Service Leader’s Guide
Michael R. Blumberg
President,
Blumberg Advisory Group
View Whitepaper
Tech Adoption Best Practices Guide
Technology Adoption in Field Service: A 5-Step Best Practices Guide
Michael Israel
COO,
Service Council
View Whitepaper
Smart KPI Tracking Guide
Determining the KPIs that prove your company is meeting business objectives is essential for making smart, intentional business decisions.
Help Lightning Editorial Team
View Whitepaper
Touchless Service
A New Paradigm for Managing the New Normal
Help Lightning Editorial Team
View Whitepaper
The Silver Tsunami Survival Guide
Planning for the Loss of Expertise Among Field Technicians
Help Lightning Editorial Team
View Whitepaper
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