Join Gary York, CEO of Help Lightning, as he discusses how customers like Cox, Ricoh, and Canon are using this Virtual Expertise solution to improve first-time fix rates, extend the workforce capacity, and improve customer satisfaction.
Gary York, Ph.D. is the CEO for Help Lightning. Gary is a serial entrepreneur and a contributing writer on AR technology. He has held technical and executive positions with leading technology companies in Boston, Silicon Valley, and Alabama and is a winner of the Smithsonian Innovation Award and the EDPA Lifetime Achievement Award for Innovation.