In June of 2021, Blumberg Advisory Group launched its inaugural Field Service Industry Sentiment Study. In 2022, Blumberg continues and expands the study.
We believe the study findings presented in this whitepaper provide Field Service Industry decision makers with valuable insight and perspectives for planning future investments in their Field Service tools and technologies.
Key findings include:
- Technology is shaping the future of the Field Service Industry
- Strategic initiatives will enhance the customer experience
- The impact of AR will reduce the need for onsite services