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2024 Enterprise Remote Visual Guidance Software Buyer's Guide
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FieldBit
Solutions
Solutions Overview
Effectively collaborate, solve problems and maintain critical equipment uptime
AI Speed-Assist
A suite of innovative tools designed to enhance remote support & collaboration
Help Lightning for Field Service
Maintenance and repair for complex equipment
Help Lightning for Manufacturing
Improve safety, problem resolution, and operational efficiency
Help Lightning for Call Centers
Fast and efficient support for customer success
2025 Enterprise Remote Visual Guidance Software Buyer’s Guide
AI EDITION
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Industries
INDUSTRIES
Medical & Scientific Equipment
Guarantee uptime and support for critical equipment
Telecommunications
Ensure customer installation and service success
Manufacturing
Supporting Manufacturing, distribution and service success
Distribution & Logistics
Supporting the flow and supply of critical goods
Office Equipment
Maintaining productivity for companies and teams
Energy & Utilities
Reduce the impact of outages and equipment downtime
Food & Beverage Equipment
Keep operations running smoothly, maintain happy customers
Introduction to Remote Visual Guidance
From reduced truck rolls and lower costs, to better utilization of precious resources... not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
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Why Us
WHY US
Enterprise-wide impact for more revenue, greater efficiency, maximum uptime, and happier customers.
Gain a better understanding of enterprise visual guidance
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Watch for an introduction to remote visual guidance
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Help Lightning Blog
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Telehealth Technology and the Drive to “Tele-Everything”
Feb 16, 2021
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Medical & Scientific Equipment
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Virtual Expertise Panel Discussion
Feb 11, 2021
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Remote Assistance Use Cases
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Sales Team Supercharge: Help Lightning is a Selling Point
Feb 9, 2021
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Field Service
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How to Increase Service Margins with Remote Expertise
Feb 4, 2021
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Medical & Scientific Equipment
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Now is the Time to Get Behind Remote Expertise Technology
Feb 2, 2021
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Field Service
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100% Net Promoter Scores: BD’s Journey
Jan 28, 2021
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Strategic Planning & ROI
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Why Your Team Should Promote the Benefits of Remote Expertise Technology to Customers
Jan 26, 2021
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Customer Satisfaction
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Adopting New Technology: How to Convert Tech Resistors
Jan 22, 2021
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Strategic Planning & ROI
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Remote Expertise Software for the Entire Workforce
Jan 20, 2021
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Remote Assistance Use Cases
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