Many FSOs are turning to customer self service as a way to reduce operating costs. We explain how and why supporting customers with remote visual assistance technology leads to higher profitability and greater customer retention rates while reducing FSO operating costs.
Help Lightning’s customized solution and strategic planning team will build a scorecard and ROI model that highlights actual sustainability results by tracking miles-not-driven because of our world-class technology.
An interactive collaboration platform for field services, enabling the two-way exchange of live video, real-time augmented reality (AR) annotations, messaging and voice between experts and technicians in the field.
The best remote visual assistance software incorporates augmented reality features, including merged reality, spatial computing, and 3D annotation, along with video collaboration tools to create a virtual environment.
Dan Turner is Global Service Business Manager at Oxford Nano, and he shares how the company has been using Help Lightning to meet core business objectives.
Striving to build out their service business as a profit center, BUNN turned to Help Lightning to implement AR-enabled remote visual assistance technology.
Maintaining a competitive edge in today’s tech-enabled world can come down to whether your company embraces a digital transformation strategy. Not only that, being an early adopter of game-changing technology can ultimately be the competitive...
Read this post to further develop a company-wide competency in the adoption and utilization of technology like remote visual support software while tying investments to outcomes. Develop a company-wide competency for using Help Lightning to...