Help Lightning allows service organizations to deliver a consistently high quality of service to their customers and field techs. See how our exclusive features have made us the market leader.
Help Lightning allows service organizations to deliver a consistently high quality of service to their customers and field techs. See how our exclusive features have made us the market leader.
From reduced truck rolls and lower costs, to better utilization of precious resources… not to mention a vastly improved customer experience, remote visual guidance delivers real value almost instantaneously.
Help Lightning’s Remote Assistance app allows product support experts to virtually interact in real-time within a technician’s field of view. It’s virtual “hands-on” assistance!
Help Lightning provides customer service agents with the ability to virtually interact with a customer’s environment. This innovative technology improves communication, speeds problem diagnosis and resolution, and increases customer satisfaction.
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