Help Lightning’s virtual expertise software helps to improve first-time fix rates, extend the workforce capacity, and improve customer satisfaction. See how it works…
Help Lightning provides a Virtual Interactive Presence which allows an expert to reach into your environment and show you a solution.
Help Lightning uses merged reality to create a virtual interactive presence.
Visually collaborate, assist with issues, and resolve problems as though you were working side-by-side with a colleague or customer.
Full Version (7:55)
Helping Improve Effectiveness and Efficiency of the SAFER Program
Merged Reality Service
Virtual Dermatology Visit
Short Version (3:45)
Debra Hays, Operations Director at Emergency CallWorks (a Motorola Solutions Company), Field Service Fall 2016.
Quick Usage Guide
Custom Integration Solutions