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Careers

Careers

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We’re a growing, innovative and high-energy company applying the power of augmented reality to help our customers solve important problems in their field service, call center and manufacturing operations. We are passionate about the success of our customers, helping them achieve their revenue objectives, reduce costs and increase satisfaction among their end customers. Join us!

Who We Are

Who We Are

We are a relatively young company based in Birmingham, Alabama with big ideas about the role that AR-enabled technology can play in the lives of our customers. We are creative problem solvers working to forever improve our technology and services on behalf of our customers.

What We Do

What We Do

We are the leading provider of remote video assistance software to some of the largest companies in the world. We offer video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world.

Why Join

Why Join?

In addition to our positive company culture and strong benefits, we offer great personal growth opportunities. As a growing company focused on innovation, each team member has a powerful opportunity to contribute to our success. It’s a great time to hop on board!

Benefits of Working with Help Lightning

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Next Generation Technology

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High Growth Company

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Mission-Driven Team

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Positive Learning Opportunities

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Flexible Work Options

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Ever-Expanding Benefits

Supporting a Greener Future for Our Kids

Using our remote assistance software, Help Lightning customers can significantly reduce the number of trucks they dispatch. This reduces cost, increases efficiency and often increases customer satisfaction as a result. And importantly, use of our software helps companies reduce their carbon footprint. Of course this has become a major objective for many companies around the world. In fact, more than 25% of Fortune 500 companies have made a public commitment to being carbon neutral, using entirely renewable energy, or meeting a Science-Based Target (SBT) for emission reduction.

Employee Spotlight

We love highlighting our employees – you can learn about them and their contributions.

Chris Davis

Chris Davis

Customer Success Manager

Chris was a Management Information Systems major and a graduate of the University of Alabama at Birmingham. He leverages a strong knowledge of customer communications, relationship management, and customer retention skills to support our customers. Chris gets praised by the customers he works with as efficient, smart and thoughtful.

We are excited to see where Chris will go with Help Lightning!

Available Positions

Sales Team

Account Executive

Are you ready to succeed as an account executive to sell a disruptive technology for one of the fastest-growing, most innovative companies in the world?

Development Team

Android Lead

We are looking for talented developers to lead our Android team.

Location:

  • Birmingham, AL
  • Remote

Development Team

HoloLens 2 Mixed Reality Developer

We are looking for talented developers to lead our Augmented Reality team – specifically for Microsoft HoloLens 2.

Location:

  • Birmingham, AL
  • Remote

Development Team

Senior Server Developer

We are looking for talented developers to lead our Android team.

Location:

  • Birmingham, AL
  • Remote