Help Lightning Careers

To apply for any of the available positions, please e-mail a cover letter and a resume to

Business Development Representative

Are you ready to put your skills to work at one of Birmingham’s fastest-growing, most innovative companies?

At Help Lightning we are transforming the way our clients provide service all over the globe through our innovative virtual expertise software. We are looking to add an enthusiastic, results-oriented individual to our Marketing team who will work diligently to support our aggressive growth goals.

The Business Development Representative will be responsible for engaging with inbound leads while also reaching out to targeted companies to identify and qualify potential buyers for interest and to understand the specific needs of the prospect or their organization. Once interest and needs are established, buyers are introduced to our sales executives for a phone call or a web-based demonstration of our software. 

You will learn about the value our software delivers and will be able to understand and present our value proposition to potential clients within all assigned markets. We will provide you with training on our software, written scripts to use in your phone calls and in emails as well as give you access to all the modern technology tools you’ll need to succeed. Along with an inbound lead flow and other warm lead sources, you will have clearly defined targets and realistic, achievable goals. You will be paid a competitive base salary combined with strong earning potential through our incentive program.


  • Work diligently to create marketing qualified leads (MQL) via a variety of inbound and outbound sources
  • Work independently to contact potential pre-qualified prospects within vertical markets
  • Make calls and send emails at a rate necessary to meet or exceed your MQL creation goals
  • Contact all prospects assigned to you through a combination of telephone calls and email along with use of social media and other helpful data sources
  • Capture all communications in Salesforce and follow all other best practices defined as part of the company’s sales funnel and process
  • Where possible, transfer warm leads via phone to sales account executives
  • Discover new pre-qualified leads and add them to Salesforce


  • B.S./B.A. degree preferred
  • 1-2 years of business development or related work experience preferred (experience obtained through an internship is acceptable)
  • Ideal candidates will have some business to business phone and email prospecting experience (prospecting to corporate level professionals preferred)
  • Comfortable with Microsoft Office applications such as Word, Excel, Outlook and experience with CRM systems (e.g. Salesforce) and Marketing Automation systems (e.g. Pardot)
  • Demonstrate a willingness and interest to help prospects learn more about the company’s software and to share specifics to support their unique needs
  • Possess strong organizational skills, a deadline orientation, a strong work ethic and an attention to detail
  • Ability to focus on high-value tasks vs. everything on your list
  • Strong verbal and written communication skills
  • Ability to work alone as well as in a collaborative team environment


  • Birmingham, AL or Remote

About Help Lightning:

We are a young and rapidly growing company – if you have ever wanted to jump on a rocket ship as it’s taking off, now is your chance!

Help Lightning is the next generation remote visual assistance technology delivering a “hands-in” experience for end users needing help solving problems. We have over 60,000 users in over 90 countries. Our AR-enabled, next generation video collaboration services enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Technical, healthcare, manufacturing, and service experts can demonstrate a resolution, not just describe it. Using current mobile devices (iOS, Android) or a web browser, experts can now visually collaborate, assist with issues, and resolve problems.

Apply Today!

To apply, please e-mail a cover letter and resume to

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