If your company has a Help Lightning Enterprise, see your administrator. They will be able to send you an invitation to create a username and password. If you are new to Help Lightning, contact Sales@HelpLightning.com.
Access the Help Lightning app on your mobile device or on your computer/Windows tablet at helplightning.net. You will be presented with a sign in screen. Tap/click "forgot password" and follow the prompts.
First, check to make sure you aren’t already set up! If you have already accepted your invitation, it will no longer be valid. If you are not able to log in, contact your administrator so that they can send a new invitation.
Here are some possibilities: