Access the Help Lightning app on your mobile device or on your computer/Windows tablet at helplightning.net.
You will be presented with a sign in screen. Type in your login and hit Next, then tap “forgot password” and follow the prompts.
Invitations do expire after 45 days.
First, check to make sure you aren’t already set up! If you have already accepted your invitation, it will no longer be valid. If you are not able to log in, contact your administrator so that they can send a new invitation.
Here are some possibilities: