Help Lightning Support

If you are having issues logging in to an existing business account, please check out these FAQs. For support with the application, refer to the Help Lightning training page. You can also contact your Help Lightning administrator, or contact our support team directly by completing the form on this page.

We’re happy to help—it’s what we do best!


If you need access to a Help Lightning account, please contact your company’s Help Lightning administrator. Business accounts are activated via an email invitation that your administrator will be able to send you.

If your company does not have Help Lightning yet, please contact our sales team for more information.

Submit Support Request

Help Lightning

1500 1st Av North, Birmingham AL 35203

  • 800.651.8054