IFS, a leading provider of Field Service and Mobile Workforce Management, has named Help Lightning as a Finalist for the IFS Technology Alliances Partner of the Year.
The IFS Partner Awards take into account solution areas, technology trends and innovation, partner types and the areas of strength and growth across its global partner ecosystem.
“Congratulations to this year’s top performers. The winners this year truly stood out for our customers, and for us. I extend my sincere thanks to them for going above and beyond, but also to all partners within our global ecosystem for not only their performance throughout the 2019 calendar year, but also for the resilience, adaptability and dedication I have seen during these recent trialing times,” says IFS chief customer officer Michael Ouissi.
Gary York, CEO of Help Lightning says, “We launched our partnership with IFS in 2019 and have made great progress in our first year. Building on the market-leading IFS FSM and call center platforms, we bring the next generation virtual expertise platform to the IFS customer-base.”
Both Help Lightning and IFS assist service organizations to achieve better business performance and competitive advantages. This partnership reflects both company’s mutual commitment to providing innovative, user-friendly service solutions as well as marketing-leading, enterprise integrations.