At Help Lightning, we take pride in delivering exceptional service, and our commitment to customer success has once again been recognized. We’re thrilled to announce that our Support Team has been honored with three prestigious awards by G2:
✅ Best Support
✅ Easiest to Do Business With
✅ High Performer
These awards reflect the dedication, professionalism, and strong relationships that our team has built with our customers. At Help Lightning, we go beyond traditional customer support—we act as trusted partners, ensuring that businesses maximize the value of our Enterprise Remote Visual Guidance (ERVG) solution.
Commitment to Outstanding Customer Support
Earning the Best Support distinction means that our customers recognize us for providing timely, effective, and personalized assistance. Whether it’s onboarding, troubleshooting, or strategic guidance, our Support Team is dedicated to ensuring a seamless experience.
The Easiest To Do Business With award highlights our commitment to removing friction from every interaction. From implementation to ongoing support, we prioritize responsiveness, transparency, and collaboration, making it simple for customers to adopt and benefit from our ERVG solution.
Being recognized as a High Performer reinforces that Help Lightning is leading the way in AR Collaboration tools and the Remote Visual Guidance industry. Our innovative technology, coupled with world-class support, empowers companies to resolve issues faster, reduce operational costs, and enhance service delivery.
A Heartfelt Thank You to Our Customers
We want to extend our gratitude to our customers for their trust and positive reviews. Your feedback fuels our mission to provide the best support experience in the industry. These awards are not just a reflection of our Support Team’s dedication, but also a testament to the strong partnerships we’ve built with businesses across industries.
About Help Lightning
Help Lightning provides Enterprise Remote Visual Guidance (ERVG) solutions that transform the way businesses deliver service and support. Our patented technology enables experts to remotely assist teams and customers by merging video streams and overlaying real-time instructions, improving problem resolution efficiency. Companies worldwide rely on Help Lightning to enhance productivity, reduce operational costs, and improve customer satisfaction.
To learn more, visit helplightning.com.
About G2
G2 is the world’s largest and most trusted software marketplace, helping businesses make informed technology decisions based on authentic customer reviews. With millions of verified user insights, G2 provides rankings and awards to recognize the best-performing companies across various software categories.
This recognition from G2 underscores Help Lightning’s unwavering commitment to customer success. We look forward to continuing to provide exceptional support and strengthening our relationships with customers worldwide!
