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Success Stories

Success Stories

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Fresenius Medical Care North America

Help Lightning enables Fresenius equipment specialists to work remotely while continuing to deliver a superior customer experience.

Fresenius Medical Care North America equipment specialist Mark Gotschall believed his 35+ career was over after a medical issue made him unable to travel. Help Lightning enabled him and others in his company to support customers remotely, even when COVID-19 travel restrictions made onsite visits impossible.

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