Help Lightning mimics how you interact with friends in real life. For years, video chat has only let you do one basic thing: speak with someone face-to-face. Real-life interaction goes far beyond this. We think video chat should, too. We’ve added the ability to merge video streams and visually collaborate with friends or colleagues just as you would in real life - using your hands, gestures, visual cues, drawing diagrams – instructing and advising as if you were in the same room.
How It Works
Choose from 3 unique roles to collaborate with friends: Face-to-Face, Give Help, and Receive Help. Using merged reality technology, virtually reach into your friend's video image in real-time.
Once you're in a merged reality call, simply tap to change how you interact. Choose whether you're giving or receiving help, and start collaborating in seconds. Merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session.
If you've selected Give Help, simply place your hand, tools or other relevant objects behind your device. You'll see your hand appear on top of your friend's image. For best results, use a white background such as a wall or piece of paper. Telestrate, freeze images, use hand gestures, pictures and even add real objects into the merged reality scene.
If you selected Receive Help, position your iPhone, iPad or Android device over something you're working on, like a dishwasher. When the person you need help from reaches behind his or her device, you'll instantly see the other person’s hand, tools or relevant objects necessary to help, appear merged with your normal image view - guiding you to diagnose or fix what’s broken.